Privacy Policy

This privacy policy explains how True Roots uses and protects any information that you give or share when you use this website.
 We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
 True Roots may change this policy from time to time by updating this page, so please check this page to ensure that you are happy with any changes. This policy has been effective since 7/01/2024.

We may collect the following information:

  • Name

  • Contact information including email address and phone number

  • Demographic information such as address, postal code, preferences, and interests

Why required and what we do with the information we gather

  • We require this information to understand your needs, provide you with a better service, and for internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails using the email address you have provided about new products, special offers, or other information that we think you may find interesting.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.

  • We may use the information to customize the website according to your interests.

  • We will never sell your information.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

  • A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operations to your needs, likes, and dislikes. You may adjust your privacy settings on your browser at any time.



  • We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. 



  • Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 



  • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. However, this may prevent you from fully enjoying the website.



  • Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for protecting and protecting the privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

  • You may choose to restrict the collection or use of your personal information by looking for the Opt Out checkbox. You can select this option to indicate that you do not want True Roots to use the information for marketing purposes.

  • If you have previously agreed to the use of your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us at nbuechler@trueroots.work.

  • We will never sell, distribute, or lease your personal information to third parties.

  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at nbuechler@trueroots.work. We will promptly correct any information.